DEPARTMENT OF HUMAN RESOURCE

ABOUT DEPARTMENT

The Department of Human Resource Management is among the academic departments at the Institute of Social Work (ISW). The Department came into existence in 2002 when the ISW introduced courses in Human Resource Management at Certificate and Advanced Diploma levels. In 2006/2007 the ISW introduced the Bachelor Degree programme (National Technical Award Level 8). In 2007/2008 Ordinary Diploma (National Technical Award Level 6) in Human Resources started to be offered. In the academic year 2013/2014 other two programmes ; Postgraduate Diploma in Strategic Human Resource Management and Postgraduate Diploma in Health System Management were introduced in the department. Further in the year 2016/2017 the department introduced a new programme in Business Administration at Certificate, Ordinary Diploma and Bachelor Degree levels.

The Department of Human Resource Management seeks to become a world class provider of high quality training, research and consultancy services that is responsive to societal and global needs through innovation, knowledge creation and application in the areas in business studies.

Vision of the Department

The Department of Human Resource Management seeks to become a world class provider of high quality training, research and consultancy services that is responsive to societal and global needs through innovation, knowledge creation and application in the areas in business studies.

Mission Statement

To continuously transform individual’s and community’s life by conducting high quality training programs, research and consultancy that lead to socio-economic development of the Country.

The Core Values

Customer-centered, Excellence, Social responsiveness and Integrity

HRM Motto

“Knowledge for Service Excellence”(KSE)

Current Programmes Offered

At present HRM department offers assort of undergraduate and postgraduate programs which are:

  1. Postgraduate Diploma in Heath System Management
  2. Postgraduate Diploma in Strategic Human Resource Management
  3. Bachelor Degree in Human Resource Management
  4. Bachelor Degree in Business Administration
  5. Ordinary Diploma in Human Resource Management
  6. Ordinary Diploma in Business Administration
  7. Basic Technician Certificate in Human Resource Management
  8. Basic Technician Certificate in Business Administration

Upcoming programme

  1. Master of Human Resource Management

Student Enrolment at the Department

Transformation in the labour market fueled by the need of highly educated personnel and the establishment of the Higher Education Students Loans Board by the government, students’ enrolment has increased especially at undergraduate levels. Student enrolment at undergraduate levels has increased to more than three times from 2002 when the department was established. On average, the annual student enrolment is about 600 (for Bachelor degree, Ordinary Diploma and Basic Technician certificate). Currently, the department has around 991 students in its all programs.

The HRM Academic staff

The Department of Human Resources Management has a total of 23 vastly trained academic staff. These have graduated from the most reputable Higher learning institutions around the world. Further each faculty member in the department posses teaching license from the National Council for Technical Education (NACTE) which is mandatory for a teaching staff of the technical institutions.

Research and Publications

The department has a research agenda with the main themes including: (1) Social Capital development; (2)Oil and Gas Management (3) Sustainable human Resource development (4) Entrepreneurship. These are the main research avenues advised to be carried out by the staffs and the students. The department is one of the main contributors of articles published in the ISW journal. Members of the department have published various international journals. The department is planning to organize an international conference on social capital development in the coming academic year 2017/18 that will provide a unique international forum and an opportunity for researchers and policymakers to exchange views, share experiences, and disseminate research findings and practical lessons in the areas of Business Administration, Human resource Management, Labour Relations and Public Management and Social Work

Consultancy Services to the Public

The HRM department possesses a good mix of academic staff who are expert in the areas of Human Resource Management, Marketing management, financial management, economics, entrepreneurship and planning. The department is also a reliable source of consultancy services which are carried out from individual level to teams as well as in collaboration with both academicians and non academicians in Tanzania.

Future Prospects

Given the changes in the labour market driven by the increased demand for efficiency and quality service at work places the department is planning to vertically expand its academic programs to establishing Master degree in Human Resource Management (MHRM) in the academic year 2018/2019, Master Degree in Business Administration (MBA) in the academic year 2019/2020 and Master Degree in Monitoring and Evaluation (MME) in the academic year 2020/2021.

PROGRAMS

Background Information on the Curriculum

The curricula for Human Resource Management academic programmes at the Institute of Social Work (ISW) are important to the students, faculty, administrative staff and other stakeholders. The programme provides information for key players in human resources and related fields of practice. The development of human resources discipline is an important initiative needed for development of the sustainable economy. Currently with the ongoing globalization, it is pertinent for the ISW to train high quality managers who will spearhead increased work efficiency and effectiveness in enhancing organizational performance. It is within this context where ISW equips its students with necessary competences to enable them play roles requiring high levels of skills, knowledge and understanding in taking responsibility for their areas of specialization. The ISW’s HR curricula have adopted a Competence Based Education Training with a flexible mode of assessment.

LEVEL: BASIC TECHNICIAN CERTIFICATE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of Basic Technician Certificate in Human Resource Management (BCHRM) program is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour and public management processes.
  2. To impart a body of knowledge to students and put it into operation to help build an effective business organization that is more productive and successful.
  3. To equip students with knowledge, skills and values that stress on effective decision in order to bring and maintain productivity and improve welfare of the organization.

Table: Summary of Modules for NTA Level 4

S/NCodeModule NameSemester1Semester2
1HRT04101Elements of Human Resource Management
2HRT04102Introduction to Principles of Management
3HRT04103Introduction to Communication Skills
4HRT04104Introduction to information and Communication Technology
5HRT04105Introduction to Office Management
6HRT04206Elements of Entrepreneurship
7HRT04207Elements of Business Mathematics
8HRT04208Elements of Development Studies
9HRT04209Field Work Practice
10HRT04210Supervisory Skill
11HRT04211Elements of Research Methods

LEVEL: TECHNICIAN CERTIFICATE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of Technician Certificate in HRM program is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 5

S/NCodeModule NameSemester1Semester2
1HRT05101Fundamentals of Human Resource Functions
2HRT05102Fundamentals of Management Principles
3HRT05203Fundamentals of Office Management
4HRT05204Elements of Performance Management
5HRT05205Introduction to Entrepreneurship
6HRT05106Introduction to Principles Economics
7HRT05207Introduction to Principles of Accounting
8HRT05208Introduction to Business Mathematics
9HRT05109Introduction to Development Studies
10HRT05110Information and Communication Technology
11HRT05111Communication Skills

LEVEL: ORDINARY DIPLOMA IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Ordinary Diploma in HRM programme is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 6

S/NCodeModule NameSemester1Semester2
1HRT06101Introduction to Human Resource Management
2HRT06102Introduction to Managerial Economics
3HRT06103Introduction to Research Methods
4HRT06104Introduction to Human Resource Information System
5HRT06105Development Studies
6HRT06106Introduction to Health and Safety
7HRT06201Field Work Practice
8HRT06202Introduction to Financial Management
9HRT06203Introduction to Industrial Relations
10HRT06204Introduction to Performance Management
11HRT06205Introduction to Business Ethics
12HRT06206Project paper

LEVEL: HIGHER DIPLOMA IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Higher Diploma in HRM programme is to produce qualified and competent human Resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 7

S/NCodeModule NameSemester1Semester2Semester3Semester4
1HRU07101Principles of Management
2HRU07102Principles of Human Resource Management
3HRU07103Introduction to Organisation Behaviour
4HRU07104Communication Skills
5HRU07105Information Communication Technology (ICT)
6HRU07106Development Studies
7HRU07107Business Mathematics and statistics
8HRU07201Industrial Relations
9HRU07202Human Resource Planning
10HRU07203Business Ethics and Good Governance
11HRU07204Business Research Methods
12HRU07205Accounting Principles
13HRU07206Principles of Economics
14HRU07301Introduction to Entrepreneurship
15HRU07302Business Law
16HRU07303Managerial Accounting
17HRU07304Principles of Marketing
18HRU07306Recruitment and Selection
19HRU07401Supervisory Skills
20HRU07402Organisation Change and Development
21HRU07403Introduction to Social Protection
22HRU07404Quantitative Methods
23HRU07405Field Work
24HRU07406Introduction to Compensation Management

LEVEL: BACHELOR DEGREE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Bachelor Degree programme in HRM is to produce qualified and competent human Resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour relations
  2. To impart a body of industrial relations knowledge to students and put it into operation to help build an effective organization that is more productive and successful.

Table: Summary of Modules for NTA Level 8

S/NCodeModule NameSemester1Semester2
1HRU08101Human Resource Information System
2HRU08102Management Decision Making Technique
3HRU08103Organization Behaviour
4HRU08104Labour Law
5HRU08105Strategic Management
6HRU08109Performance Management
7HRU08112Managerial Economics
8HRU08206Career Management
9HRU08207Human Resource Training and Development
10HRU08208Human Resource Orientation and Placement
11HRU08210International Human Resource Management
12HRU08211Human Resource Policy Development
13HRU08214Financial Management
14HRU08215Dissertation

BUSINESS ADMINISTRATION PROGRAMMES

The need for Business Administration academic programmes is based on the findings of the Situational Analysis conducted by the Institute of Social Work between May – September 2014. The findings showed various developments and changes in business needs as far as Business Administration is concerned. The findings indicated that most respondents recommended for the continuation of a competence based training on Business Administration. The participants noted that, for the graduates to be competitive in the current labour market, they need to have business administration skills which is more practical oriented to enable them perform business related functions in the field. Thus, most of the respondents believed that the establishment of Business Administration programmes at the ISW would improve the prospects of career developments for the ISW graduates. Hence this justifies the rationale Business Administration programmes. This curriculum supports the 2025 National Development Vision which aims at having a well-educated and learning society. It also supports the National Strategy for Growth and Reduction of Poverty (NSGRP) by teaching students on how to promote good governance and accountability.

BASIC TECHNICIAN CERTIFICATE PROGRAMME IN BUSINESS ADMINISTRATION (BA)

Objectives of the Program

General objective

The general objective of Basic Technician Certificate in Business Administration (BTCBA) program is to produce qualified business administrator and practitioners who are prepared to take basic roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour and public management processes.
  2. To impart a body of knowledge to students and put it into operation to help build an effective business organization that is more productive and successful.
  3. To equip students with knowledge, skills and values that stress on effective decision in order to bring and maintain productivity and improve welfare of the organization.

Table: Summary of Modules for NTA Level 4

S/NCodeModule NameSemester1Semester2
1BAT04101Elementary Communication Skills
2BAT04102Basic skills in Business Development
3BAT04103Basic Principles of Accounting
4BAT04104Elementary Commercial Arithmetic
5BAT04105Fundamentals of Business Management
6BAT04106Basic skills in Computer Applications
7BAT04207Essentials of Marketing management
8BAT04208Fundamentals of Human Resource Functions
9BAT04209Elementary Office Management
10BAT04210Fundamentals of Entrepreneurship Development
11BAT04211Elementary Research Methods
12BAT04212Elementary Principles of Management
13BAT04213Field Work Practice

LEVEL: TECHNICIAN CERTIFICATE IN BUSINESS ADMINISTRATION

Objectives of the Program

General objective

The general objective NTA level 5 (Technician Certificate) in BA programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and globally modern business organisations.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 5

S/NCodeModule NameSemester1Semester2
1BAT05201Introduction to Public Relation and Customer Care
2BAT05102Introduction to Financial accounting
3BAT05203Introduction Development studies
4BAT05104Information and Communication Technology
5BAT05105Communication Skills
6BAT05106Introduction to Business Mathematics
7BAT05207Introduction to Principles of Management
8BAT05208Introduction to Human Resource Management Functions
9BAT05209Introduction to Entrepreneurship
10BAT05110Introduction to business skills and development
11BAT05211Introduction to Business Finance
12BAT05212Introduction to Field Work Principles

LEVEL: ORDINARY DIPLOMA IN BUSINESS ADMINISTRATION (ODBA)

Objectives of the Program

General objective

The general objective of Ordinary Diploma in Business Administration programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and global modern business organizations.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 6

S/NCodeModule NameSemester1Semester2
1BAT06101Introduction to Cost Accounting
2BAT06102Introduction to Business Law
3BAT06103Introduction to Research Methods
4BAT06104Introduction to Production Management
5BAT06105Introduction to Procurement Procedures
6BAT06106Introduction to Business Administration Information System
7BAT06107Field Work Practice
8BAT06208Introduction to Business Ethics
9BAT06209Introduction to Principles of Economics
10BAT06210Introduction to Health and safety
11BAT06211Introduction to Principles of Marketing
12BAT06212Introduction to Financial Management
13BAT06213Project paper

LEVEL: HIGHER DIPLOMA IN BUSINESS ADMINISTRATION

Objectives of the Program

General objective

The general objective of Higher Diploma in BA programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and global modern business organizations.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
  2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
  3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 7

S/NCodeModule NameSemester1Semester2Semester3Semester4
1BAU07101Principles of Accounting
2BAU07102Business Communication
3BAU07103Principles of Management
4BAU07104Business Mathematics and Statistics
5BAU07105Business Environment
6BAU07106Information Communication & Technology
7BAU07207Human Resource Management
8BAU07208Business Management
9BAU07209Business Research Methods
10BAU07210Principles of Procurement and Supply
11BAU07211Principles of Economics
12BAU07212Field Practical Training
13BAU07313Business Law
14BAU07314Principles of Marketing
15BAU07315Corporate Governance
16BAU07316Entrepreneurship
17BAU07417Extractive Firm Management Skills
18BAU07418Taxation
19BAU07419Quantitative Methods
20BAU07420Operations Management
21BAU07421Risk Management
22BAU07422International Business

LEVEL: BACHELOR DEGREE IN BUSINESS ADMINISTRATION

The curriculum for the Bachelor Degree in Business Administration at the Institute of Social Work (ISW) is an important programme to the students, faculty, administrative staff and other stakeholders. The programme provides information for key players in Business Administration and related fields of practice. The development of Business Administration discipline is an important tool needed for development of the sustainable economy. Currently with the ongoing globalization, it is pertinent for the ISW to train high quality managers who will spear head increased work efficiency and effectiveness in enhancing organizational performance. It is within this context where ISW equips her students with necessary competences to enable them play roles requiring high levels of skills, knowledge and understanding in taking responsibility for their areas of specialization. The curriculum has adopted a Competence Based Education Training with a flexible mode of assessment.

Objectives of the Program

General objective

The general objective of the Bachelor Degree programme in Business Administration is to produce qualified and competent managers practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organisations and globally.

Specific Objectives

The specific objectives include the following:

  1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour relations
  2. To impart a body of industrial relations knowledge to students and put it into operation to help build an effective organization that is more productive and successful.

Table: Summary of Modules for NTA Level 8

S/NCodeModule NameSemester1Semester2
1BAU08101Strategic Business Management
2BAU08202Management Control System
3BAU08103Management Information System
4BAU08204Organisational Behaviour
5BAU08205Advanced Extraction Firm Management
6BAU08106Business Ethics
7BAU08107Marketing research
8BAU08208Project Design & Management
9BAU08209Health in Business Management
10BAU08110Managerial Economics
11BAU08211Corporate Finance
12BAU08112Cost Accounting
13BAU08213Financial Management
14BAU08214Marketing management and enterprise Development
15BAU08215Dissertation

CONTACT PERSON:
Judith Msangi
Head of Human Resource Management Departiment
Institute of Social Work
Email: j.msangi@isw.ac.tz/info@isw.ac.tz
Phone:+255 22 274-443/+255 22 2700918

Head of Department:
Judith Msangi*

Advanced Diploma in Human Resource Management (Institute of Social Work), Master of Public Administration (Mzumbe University).

Dr. Saliel J. Kanza:
Lecturer

Certificate in Education (Monduli Teachers’ Training College), B.A. (Hons) Land Use Planning (University of Dar es Salaam), Master in Business Administration (Finance) (University of Dar es Salaam), PhD in Business Administration (University of Dar es Salaam).

Dr. Joseph Pesa:
Lecturer

B.A. (Hons) Education (University of Dar es Salaam), M.A. Information Studies (University of Dar es Salaam) PhD in Information Studies (University of Dar es Salaam)

Alphonce Magambo*: Assistant Lecturer

Bachelor of Business Administration (St. Augustine University), MBA Finance (Mzumbe University)

Dickson Ndege: Assistant Lecturer

Certificate in Social Work (Institute of Social Work), Advanced Diploma in Human Resource Management (Institute of Social Work), Master’s Degree in Public Administration (Mzumbe University)

Mgema Masunga: Assistant Lecturer

B.Sc. Education (University of Dar es Salaam), MBA (University of Dar es Salaam)

Walihi Mang’waru*: Assistant Lecturer

Bsc in Urban and Regional Planning (Hons) (University of Dar es Salaam), MBA Finance (University of Dar es Salaam).

Elizabeth S. J. Mashishanga: Assistant Lecturer

Advanced Diploma in Human Resources Management (Institute of Social Work), MSc. Human Resource Management (Mzumbe University)

Happy M. Mwakajila*: Assistant Lecturer

Bachelor of Public Administration (Mzumbe University), MSc. Human Resource Management (Mzumbe University)

Nuru Kalufya*: Assistant Lecturer

Advanced Diploma in Public Administration (Institute of Development Management, Mzumbe), MSc. Human Resource Management (Mzumbe University)

Prisca F. Kimaryo*: Assistant Lecturer

Diploma in Education (Marangu Teachers’ Training College) B.A. Education (University of Arusha), Master of Public Administration (University of Dodoma)

Lucas S. Mwakajinga: Assistant Lecturer

B.A. Education (University of Dar Es Salaam), Master of Public Administration – Human Resource Management (Mzumbe University)

Riziki Nyello*: Assistant Lecturer

B.Com (Hons) – Finance (University of Dar es Salaam), Master of Business Administration – Finance (The Open University of Tanzania)

Dominic Nkolimwa*: Assistant Lecturer

Bachelor Degree in Human Resource Management (Institute of Social Work), MSc Human Resource Management (Mzumbe University)

Flora Amsi*

Assistant Lecturer

Diploma in Teaching (Mkwawa TTC), Advanced Diploma in Human Resource Management (Institute of Social Work), MBA (Human Resource Management) (The Open University of Tanzania)

Castissima Mella Rengua*: Assistant Lecturer

Diploma in Education (Marangu TTC), Certificate in Librarianship (SLADS - Dar es Salaam), Advanced Diploma in Public Administration (Institute of Development Management, Mzumbe), MSc in Human Resource Management (Mzumbe University)

Charles Ngirwa*: Assistant Lecturer

Bachelor Degree in Public Administration (Mzumbe University), MSc. Human Resource Management (Mzumbe University)

Masunga John Nsolezi*

Assistant Lecturer

Bachelor Degree in Education (Science) (University of Dar es Salaam), MSc. Human Resource Management (Mzumbe University)

Jerry Auson Ndalanga: Assistant Lecturer

Bachelor of Arts with Education (University of Dar es Salaam), MSc Human Resource Management (Mzumbe University)

Lucy Michael Ng’oja: Assistant Lecturer

Advanced Diploma in Computer Science (Institute of Accountancy Arusha), MBA Information Technology Management (Coventry University)

Imelda J. Mville*:
Assistant Lecturer

B.A Education (Economics and Commerce- Stella Maris Mtwara University- Constitute College of St. Augustine University of Tanzania). Master of Business Administration in Finance (Stella Maris Mtwara University- Constitute College of St. Augustine University of Tanzania).

Christina Fille*: Assistant Lecturer

Bachelor of Arts in Economics (St. Augustine University of Tanzania), Master of Arts in Economics (University of Nairobi).

Acquilina A. Sami*: Tutorial assistant

Bachelor of Business Administration (St. Augustine University of Tanzania)

*On study leave