DEPARTMENT OF HUMAN RESOURCE

ABOUT DEPARTMENT

The Department of Human Resource Management is among the academic departments at the Institute of Social Work (ISW). The Department came into existence in 2002 when the ISW introduced courses in Human Resource Management at Certificate and Advanced Diploma levels. In 2006/2007 the ISW introduced the Bachelor Degree programme (National Technical Award Level 8). In 2007/2008 Ordinary Diploma (National Technical Award Level 6) in Human Resources started to be offered. In the academic year 2013/2014 other two programmes ; Postgraduate Diploma in Strategic Human Resource Management and Postgraduate Diploma in Health System Management were introduced in the department. Further in the year 2016/2017 the department introduced a new programme in Business Administration at Certificate, Ordinary Diploma and Bachelor Degree levels.

The Department of Human Resource Management seeks to become a world class provider of high quality training, research and consultancy services that is responsive to societal and global needs through innovation, knowledge creation and application in the areas in business studies.

Vision of the Department

The Department of Human Resource Management seeks to become a world class provider of high quality training, research and consultancy services that is responsive to societal and global needs through innovation, knowledge creation and application in the areas in business studies.

Mission Statement

To continuously transform individual’s and community’s life by conducting high quality training programs, research and consultancy that lead to socio-economic development of the Country.

The Core Values

Customer-centered, Excellence, Social responsiveness and Integrity

HRM Motto

“Knowledge for Service Excellence”(KSE)

Current Programmes Offered

At present HRM department offers assort of undergraduate and postgraduate programs which are:

1. Master in Strategic Human Resource Management
2. Postgraduate Diploma in Heath System Management
3. Postgraduate Diploma in Strategic Human Resource Management
4. Bachelor Degree in Human Resource Management
5. Bachelor Degree in Business Administration
6. Ordinary Diploma in Human Resource Management
7. Ordinary Diploma in Business Administration
8. Basic Technician Certificate in Human Resource Management
9. Basic Technician Certificate in Business Administration

Student Enrolment at the Department

Transformation in the labour market fueled by the need of highly educated personnel and the establishment of the Higher Education Students Loans Board by the government, students’ enrolment has increased especially at undergraduate levels. Student enrolment at undergraduate levels has increased to more than three times from 2002 when the department was established. On average, the annual student enrolment is about 600 (for Bachelor degree, Ordinary Diploma and Basic Technician certificate). Currently, the department has around 991 students in its all programs.

The HRM Academic staff

The Department of Human Resources Management has a total of 23 vastly trained academic staff. These have graduated from the most reputable Higher learning institutions around the world. Further each faculty member in the department posses teaching license from the National Council for Technical Education (NACTE) which is mandatory for a teaching staff of the technical institutions.

Research and Publications

The department has a research agenda with the main themes including: (1) Social Capital development; (2)Oil and Gas Management (3) Sustainable human Resource development (4) Entrepreneurship. These are the main research avenues advised to be carried out by the staffs and the students. The department is one of the main contributors of articles published in the ISW journal. Members of the department have published various international journals. The department is planning to organize an international conference on social capital development in the coming academic year 2017/18 that will provide a unique international forum and an opportunity for researchers and policymakers to exchange views, share experiences, and disseminate research findings and practical lessons in the areas of Business Administration, Human resource Management, Labour Relations and Public Management and Social Work

Consultancy Services to the Public

The HRM department possesses a good mix of academic staff who are expert in the areas of Human Resource Management, Marketing management, financial management, economics, entrepreneurship and planning. The department is also a reliable source of consultancy services which are carried out from individual level to teams as well as in collaboration with both academicians and non academicians in Tanzania.

Future Prospects

Given the changes in the labour market driven by the increased demand for efficiency and quality service at work places the department is planning to vertically expand its academic programs to establishing Master degree in Human Resource Management (MHRM) in the academic year 2018/2019, Master Degree in Business Administration (MBA) in the academic year 2019/2020 and Master Degree in Monitoring and Evaluation (MME) in the academic year 2020/2021.

PROGRAMS

Background Information on the Curriculum

The curricula for Human Resource Management academic programmes at the Institute of Social Work (ISW) are important to the students, faculty, administrative staff and other stakeholders. The programme provides information for key players in human resources and related fields of practice. The development of human resources discipline is an important initiative needed for development of the sustainable economy. Currently with the ongoing globalization, it is pertinent for the ISW to train high quality managers who will spearhead increased work efficiency and effectiveness in enhancing organizational performance. It is within this context where ISW equips its students with necessary competences to enable them play roles requiring high levels of skills, knowledge and understanding in taking responsibility for their areas of specialization. The ISW’s HR curricula have adopted a Competence Based Education Training with a flexible mode of assessment.

LEVEL: BASIC TECHNICIAN CERTIFICATE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of Basic Technician Certificate in Human Resource Management (BCHRM) program is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour and public management processes.
2. To impart a body of knowledge to students and put it into operation to help build an effective business organization that is more productive and successful.
3. To equip students with knowledge, skills and values that stress on effective decision in order to bring and maintain productivity and improve welfare of the organization.

Table: Summary of Modules for NTA Level 4

S/N	Code	Module Name	Semester1	Semester2
1	HRT04101	Elements of Human Resource Management	√
2	HRT04102	Introduction to Principles of Management	√
3	HRT04103	Introduction to Communication Skills	√
4	HRT04104	Introduction to information and Communication Technology	√
5	HRT04105	Introduction to Office Management	√
6	HRT04206	Elements of Entrepreneurship		√
7	HRT04207	Elements of Business Mathematics		√
8	HRT04208	Elements of Development Studies		√
9	HRT04209	Field Work Practice		√
10	HRT04210	Supervisory Skill		√
11	HRT04211	Elements of Research Methods	√

LEVEL: TECHNICIAN CERTIFICATE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of Technician Certificate in HRM program is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 5

S/N	Code	Module Name	Semester1	Semester2
1	HRT05101	Fundamentals of Human Resource Functions	√
2	HRT05102	Fundamentals of Management Principles	√
3	HRT05203	Fundamentals of Office Management		√
4	HRT05204	Elements of Performance Management		√
5	HRT05205	Introduction to Entrepreneurship		√
6	HRT05106	Introduction to Principles Economics	√
7	HRT05207	Introduction to Principles of Accounting		√
8	HRT05208	Introduction to Business Mathematics		√
9	HRT05109	Introduction to Development Studies	√
10	HRT05110	Information and Communication Technology	√
11	HRT05111	Communication Skills	√

LEVEL: ORDINARY DIPLOMA IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Ordinary Diploma in HRM programme is to produce qualified and competent human resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 6

S/N	Code	Module Name	Semester1	Semester2
1	HRT06101	Introduction to Human Resource Management	√
2	HRT06102	Introduction to Managerial Economics	√
3	HRT06103	Introduction to Research Methods	√
4	HRT06104	Introduction to Human Resource Information System	√
5	HRT06105	Development Studies	√
6	HRT06106	Introduction to Health and Safety	√
7	HRT06201	Field Work Practice		√
8	HRT06202	Introduction to Financial Management		√
9	HRT06203	Introduction to Industrial Relations		√
10	HRT06204	Introduction to Performance Management		√
11	HRT06205	Introduction to Business Ethics		√
12	HRT06206	Project paper		√

LEVEL: HIGHER DIPLOMA IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Higher Diploma in HRM programme is to produce qualified and competent human Resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 7

S/N	Code	Module Name	Semester1	Semester2	Semester3	Semester4
1	HRU07101	Principles of Management	√
2	HRU07102	Principles of Human Resource Management	√
3	HRU07103	Introduction to Organisation Behaviour	√
4	HRU07104	Communication Skills	√
5	HRU07105	Information Communication Technology (ICT)	√
6	HRU07106	Development Studies	√
7	HRU07107	Business Mathematics and statistics	√
8	HRU07201	Industrial Relations		√
9	HRU07202	Human Resource Planning		√
10	HRU07203	Business Ethics and Good Governance		√
11	HRU07204	Business Research Methods				√
12	HRU07205	Accounting Principles		√
13	HRU07206	Principles of Economics		√
14	HRU07301	Introduction to Entrepreneurship			√
15	HRU07302	Business Law			√
16	HRU07303	Managerial Accounting			√
17	HRU07304	Principles of Marketing			√
18	HRU07306	Recruitment and Selection			√
19	HRU07401	Supervisory Skills				√
20	HRU07402	Organisation Change and Development				√
21	HRU07403	Introduction to Social Protection				√
22	HRU07404	Quantitative Methods				√
23	HRU07405	Field Work				√
24	HRU07406	Introduction to Compensation Management				√

LEVEL: BACHELOR DEGREE IN HUMAN RESOURCE MANAGEMENT

Objectives of the Program

General objective

The general objective of the Bachelor Degree programme in HRM is to produce qualified and competent human Resource practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour relations
2. To impart a body of industrial relations knowledge to students and put it into operation to help build an effective organization that is more productive and successful.

Table: Summary of Modules for NTA Level 8

S/N	Code	Module Name	Semester1	Semester2
1	HRU08101	Human Resource Information System	√
2	HRU08102	Management Decision Making Technique	√
3	HRU08103	Organization Behaviour	√
4	HRU08104	Labour Law	√
5	HRU08105	Strategic Management	√
6	HRU08109	Performance Management	√
7	HRU08112	Managerial Economics	√
8	HRU08206	Career Management		√
9	HRU08207	Human Resource Training and Development		√
10	HRU08208	Human Resource Orientation and Placement		√
11	HRU08210	International Human Resource Management		√
12	HRU08211	Human Resource Policy Development		√
13	HRU08214	Financial Management		√
14	HRU08215	Dissertation	√	√

BUSINESS ADMINISTRATION PROGRAMMES

The need for Business Administration academic programmes is based on the findings of the Situational Analysis conducted by the Institute of Social Work between May – September 2014. The findings showed various developments and changes in business needs as far as Business Administration is concerned. The findings indicated that most respondents recommended for the continuation of a competence based training on Business Administration. The participants noted that, for the graduates to be competitive in the current labour market, they need to have business administration skills which is more practical oriented to enable them perform business related functions in the field. Thus, most of the respondents believed that the establishment of Business Administration programmes at the ISW would improve the prospects of career developments for the ISW graduates. Hence this justifies the rationale Business Administration programmes. This curriculum supports the 2025 National Development Vision which aims at having a well-educated and learning society. It also supports the National Strategy for Growth and Reduction of Poverty (NSGRP) by teaching students on how to promote good governance and accountability.

BASIC TECHNICIAN CERTIFICATE PROGRAMME IN BUSINESS ADMINISTRATION (BA)

Objectives of the Program

General objective

The general objective of Basic Technician Certificate in Business Administration (BTCBA) program is to produce qualified business administrator and practitioners who are prepared to take basic roles in the Tanzanian modern business organizations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour and public management processes.
2. To impart a body of knowledge to students and put it into operation to help build an effective business organization that is more productive and successful.
3. To equip students with knowledge, skills and values that stress on effective decision in order to bring and maintain productivity and improve welfare of the organization.

Table: Summary of Modules for NTA Level 4

S/N	Code	Module Name	Semester1	Semester2
1	BAT04101	Elementary Communication Skills	√
2	BAT04102	Basic skills in Business Development	√
3	BAT04103	Basic Principles of Accounting	√
4	BAT04104	Elementary Commercial Arithmetic	√
5	BAT04105	Fundamentals of Business Management	√
6	BAT04106	Basic skills in Computer Applications	√
7	BAT04207	Essentials of Marketing management		√
8	BAT04208	Fundamentals of Human Resource Functions		√
9	BAT04209	Elementary Office Management		√
10	BAT04210	Fundamentals of Entrepreneurship Development		√
11	BAT04211	Elementary Research Methods		√
12	BAT04212	Elementary Principles of Management		√
13	BAT04213	Field Work Practice		√

LEVEL: TECHNICIAN CERTIFICATE IN BUSINESS ADMINISTRATION

Objectives of the Program

General objective

The general objective NTA level 5 (Technician Certificate) in BA programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and globally modern business organisations.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 5

S/N	Code	Module Name	Semester1	Semester2
1	BAT05201	Introduction to Public Relation and Customer Care		√
2	BAT05102	Introduction to Financial accounting	√
3	BAT05203	Introduction Development studies		√
4	BAT05104	Information and Communication Technology	√
5	BAT05105	Communication Skills	√
6	BAT05106	Introduction to Business Mathematics	√
7	BAT05207	Introduction to Principles of Management		√
8	BAT05208	Introduction to Human Resource Management Functions		√
9	BAT05209	Introduction to Entrepreneurship		√
10	BAT05110	Introduction to business skills and development	√
11	BAT05211	Introduction to Business Finance		√
12	BAT05212	Introduction to Field Work Principles		√

LEVEL: ORDINARY DIPLOMA IN BUSINESS ADMINISTRATION (ODBA)

Objectives of the Program

General objective

The general objective of Ordinary Diploma in Business Administration programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and global modern business organizations.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 6

S/N	Code	Module Name	Semester1	Semester2
1	BAT06101	Introduction to Cost Accounting	√
2	BAT06102	Introduction to Business Law	√
3	BAT06103	Introduction to Research Methods	√
4	BAT06104	Introduction to Production Management	√
5	BAT06105	Introduction to Procurement Procedures	√
6	BAT06106	Introduction to Business Administration Information System	√
7	BAT06107	Field Work Practice	√
8	BAT06208	Introduction to Business Ethics		√
9	BAT06209	Introduction to Principles of Economics		√
10	BAT06210	Introduction to Health and safety		√
11	BAT06211	Introduction to Principles of Marketing		√
12	BAT06212	Introduction to Financial Management		√
13	BAT06213	Project paper		√

LEVEL: HIGHER DIPLOMA IN BUSINESS ADMINISTRATION

Objectives of the Program

General objective

The general objective of Higher Diploma in BA programme is to produce qualified and competent business administration practitioners who are prepared to take on new emerging roles in the Tanzanian and global modern business organizations.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in the management process.
2. To impart a body of knowledge to students and put it into operation to help building an effective business organization that is more productive and successful.
3. To help students acquire knowledge, skills and values that stress on effective rational decision making in order to bring and maintain productivity and also improve welfare of the organization.

Table: Summary of Modules for NTA Level 7

S/N	Code	Module Name	Semester1	Semester2	Semester3	Semester4
1	BAU07101	Principles of Accounting	√
2	BAU07102	Business Communication	√
3	BAU07103	Principles of Management	√
4	BAU07104	Business Mathematics and Statistics	√
5	BAU07105	Business Environment	√
6	BAU07106	Information Communication & Technology	√
7	BAU07207	Human Resource Management	√
8	BAU07208	Business Management		√
9	BAU07209	Business Research Methods		√
10	BAU07210	Principles of Procurement and Supply		√
11	BAU07211	Principles of Economics		√
12	BAU07212	Field Practical Training		√
13	BAU07313	Business Law			√
14	BAU07314	Principles of Marketing			√
15	BAU07315	Corporate Governance			√
16	BAU07316	Entrepreneurship			√
17	BAU07417	Extractive Firm Management Skills				√
18	BAU07418	Taxation				√
19	BAU07419	Quantitative Methods				√
20	BAU07420	Operations Management				√
21	BAU07421	Risk Management				√
22	BAU07422	International Business				√

LEVEL: BACHELOR DEGREE IN BUSINESS ADMINISTRATION

The curriculum for the Bachelor Degree in Business Administration at the Institute of Social Work (ISW) is an important programme to the students, faculty, administrative staff and other stakeholders. The programme provides information for key players in Business Administration and related fields of practice. The development of Business Administration discipline is an important tool needed for development of the sustainable economy. Currently with the ongoing globalization, it is pertinent for the ISW to train high quality managers who will spear head increased work efficiency and effectiveness in enhancing organizational performance. It is within this context where ISW equips her students with necessary competences to enable them play roles requiring high levels of skills, knowledge and understanding in taking responsibility for their areas of specialization. The curriculum has adopted a Competence Based Education Training with a flexible mode of assessment.

Objectives of the Program

General objective

The general objective of the Bachelor Degree programme in Business Administration is to produce qualified and competent managers practitioners who are prepared to take on new emerging roles in the Tanzanian modern business organisations and globally.

Specific Objectives

The specific objectives include the following:

1. To enable graduates to identify, integrate and apply a body of knowledge and a set of techniques in labour relations
2. To impart a body of industrial relations knowledge to students and put it into operation to help build an effective organization that is more productive and successful.

Table: Summary of Modules for NTA Level 8

S/N	Code	Module Name	Semester1	Semester2
1	BAU08101	Strategic Business Management	√
2	BAU08202	Management Control System		√
3	BAU08103	Management Information System	√
4	BAU08204	Organisational Behaviour		√
5	BAU08205	Advanced Extraction Firm Management		√
6	BAU08106	Business Ethics	√
7	BAU08107	Marketing research	√
8	BAU08208	Project Design & Management		√
9	BAU08209	Health in Business Management		√
10	BAU08110	Managerial Economics	√
11	BAU08211	Corporate Finance		√
12	BAU08112	Cost Accounting	√
13	BAU08213	Financial Management		√
14	BAU08214	Marketing management and enterprise Development		√
15	BAU08215	Dissertation		√

CONTACT PERSON:
Judith Msangi
Head of Human Resource Management Departiment
Institute of Social Work
Email: j.msangi@isw.ac.tz/info@isw.ac.tz
Phone:+255 22 274-443/+255 22 2700918